POLICIES

Shipping Policy

At Lost Line Abayat, we are committed to delivering your order with care and efficiency.

Processing Time

All orders are processed within 1–2 working days.

Delivery Timeframes

  • UAE: 5–7 working days

  • GCC Countries: Up to 10 working days

  • Worldwide: Up to 12 working days

Please note that delivery times are calculated in working days (excluding weekends and public holidays).

Express Shipping

We offer Express Shipping for customers who require faster delivery.
Additional charges apply, and the exact cost will be calculated at checkout.

Once your order has been shipped, you will receive a confirmation message with tracking details.


Return Policy

We want you to feel confident shopping with Lost Line Abayat.

Returns Due to Error

We offer free returns within the first 3 days of delivery if:

  • You received the wrong item

  • The item has a manufacturing defect

  • There is an error in your order from our side

The item must be unworn, unused, and in its original condition with all packaging intact.

Size Selection Policy

We do not offer refunds or returns for incorrect size selection if the customer chooses the wrong size.

We provide a detailed size guide to help you select the correct fit before placing your order. Customers are responsible for reviewing and confirming their size carefully prior to checkout.